Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of The Shiksa Market’s error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
You should expect to receive your refund within four weeks of turning over your package to the return shipped; however, in many cases you will receive a refund more quickly.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Instructions on how to return items:
- Visit the return center HERE to create a return merchandise authorization
- Print the returns slip and the shipping label
- Include the returns slip inside the box and affix the shipping label to the box
- Ship package
You will receive email confirmation when the refund is processed